Case Study: Crossrail Ltd, London

Brief

Our Managing Director, Claire Parry led Crossrail’s workforce development priorities as Head of Skills and Employment from 2010 – 2012. She had strategic responsibility for the delivery of Crossrail’s skills and employment strategy and its associated parliamentary commitments and outcomes. She was asked to provide opportunities for local people, revitalise the industry and to provide a future skills legacy.

Developed & Managed the Tunnelling and Underground Construction Academy (TUCA)

Approach

Claire was responsible for the development and management of the Skills and Employment team and Job Brokerage service, maximising opportunities for Londoners during Crossrail’s construction. She supported principal contractors and the supply chain to meet skills and employment requirements. This included the recruitment of local and unemployed people into jobs, apprenticeships, work placements and workforce upskilling.

Claire was also responsible for the development and management of the Tunnelling and Underground Construction Academy (TUCA) and its curriculum including new schemes and qualifications. She led successful multi-million-pound inward investment from major industry partners and other key stakeholders, including the provision of state of the art equipment to the Academy. She also established significant industry partnerships to support the ongoing development of TUCA and its product range.

Outcomes

  • Development and management of the Tunnelling and Underground Construction Academy (TUCA) and its curriculum including new schemes and qualifications
  • Delivery of Crossrail’s Skills and Employment strategy
  • Management of the Young Crossrail program which supported students in local schools through work experience (STEMNET) and careers programs, inspiring future talent into the construction, engineering and transport sectors
  • Establishment of the Crossrail Job Brokerage Service and associated skills and employment programs delivering  Crossrail job outcomes and apprenticeships for Londoners.
  • Establishment of new benchmarks and new approaches to social procurement, including moving unemployed Londoners into jobs and accredited training.